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Your Fast Swimmers May Not Be Closing Sales

By Bob Nash / February 9, 2021 / Comments Off on Your Fast Swimmers May Not Be Closing Sales

My sales career began with no formal training.  I was given a desk, phone and basic office supplies in a sink or swim, commission-only opportunity.  The reality of having no income was motivation enough to learn how to swim and swim fast.  If you have fast swimmers in your organization, chances are you have at…

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Are Video Doorbells Eating Your Profits?

By Bob Nash / December 17, 2020 / Comments Off on Are Video Doorbells Eating Your Profits?

Let’s face it.  People who own their home are sold on video doorbells.  Nearly everyone wants one.  If you don’t sell them, then you may lose out on also installing a full burglary and fire system.  Your company will be judged in the marketplace according to popular options that are in demand.  Failure to offer…

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Informed Employees Use Telemedicine as a Win-Win

By Bob Nash / December 9, 2020 / Comments Off on Informed Employees Use Telemedicine as a Win-Win

This article is not intended to provide medical advice or to endorse any particular service.  The purpose of this blog entry is to raise awareness that telemedicine services exist and of the potential value they offer to employers and associates alike. The use of telemedicine may help your associates stay healthier and miss less time…

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The GSM Upgrade Nightmare

By Bob Nash / November 20, 2020 / Comments Off on The GSM Upgrade Nightmare

So, you find yourself staring into the face of a monster headed your way.  It’s coming and not going away.  You have valuable alarm accounts that must be serviced to abide successfully in an LTE world.  There are so many of them, and all are calling for attention.  You have only so much time in…

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Collection Pain – Stop Giving Free Service Calls

By Bob Nash / September 18, 2020 / Comments Off on Collection Pain – Stop Giving Free Service Calls

All alarm dealers have experienced the pain of not getting paid.  It’s a terrible feeling to have the joy of signing a new contract dashed to pieces with the revelation that you have expended time, labor and materials for nothing in return.  Having received a down payment helps to ease the hurt, but if you…

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Tax Planning 2020 – Section 179 Deductions

By Bob Nash / September 11, 2020 / Comments Off on Tax Planning 2020 – Section 179 Deductions

This article is intended for informative purposes only and is not presented as tax advice.  There are no representations of complete tax guidance, as this is a summarized report.   The reader is responsible to consult with a qualified tax advisor and not to rely on the content herein. This article is intended to provide you…

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Even More Pain – Inventory

By Bob Nash / September 4, 2020 / Comments Off on Even More Pain – Inventory

When business owners discuss the top issues in managing alarm companies, parts inventory is of significant concern.  Finding, training and retaining a good work force follows right along.  If this does not describe you, consider yourself lucky. Today, you may be able to visually review the inventory sitting on a shelf in your office.  Without…

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What’s Your Pain?

By Bob Nash / August 27, 2020 / Comments Off on What’s Your Pain?

When professionals in the alarm industry get together at large conferences or during an informal chat, the conversation typically turns to shared problems in running a company or managing jobs.  Everyone has points of pain.  Everyone is looking for solutions that have worked for others. Some issues common to all of us are collections, changing…

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Full Integration of Software – Part 2

By Bob Nash / August 21, 2020 / Comments Off on Full Integration of Software – Part 2

Having established the benefit of integrated software in promoting workplace enrichment, there are benefits in software modules communicating with each other and sharing a common database in real time. An unfortunate but all too common example is the customer who wants service but does not pay their bills.  In a pieced together set of software…

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Full Integration of Software – Part 1

By Bob Nash / August 13, 2020 / Comments Off on Full Integration of Software – Part 1

In discussing with alarm dealers how they use various software options, I was struck by a common theme voiced by many of them.  Software is often used in a piecemeal manner.  The alarm dealer finds software that fulfills needs as they arise.  Job tracking is a good example. Stand-alone software by itself may perform the…

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