The GSM Upgrade Nightmare

So, you find yourself staring into the face of a monster headed your way.  It’s coming and not going away.  You have valuable alarm accounts that must be serviced to abide successfully in an LTE world.  There are so many of them, and all are calling for attention.  You have only so much time in…

Read More

Full Integration of Software – Part 2

Having established the benefit of integrated software in promoting workplace enrichment, there are benefits in software modules communicating with each other and sharing a common database in real time. An unfortunate but all too common example is the customer who wants service but does not pay their bills.  In a pieced together set of software…

Read More

Full Integration of Software – Part 1

In discussing with alarm dealers how they use various software options, I was struck by a common theme voiced by many of them.  Software is often used in a piecemeal manner.  The alarm dealer finds software that fulfills needs as they arise.  Job tracking is a good example. Stand-alone software by itself may perform the…

Read More